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Specializing In The Parts You Need |
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Customer Comments |



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Dear Dick (& Vi ), Thank you for your prompt attention and response. Such excellent Customer Service guarantees return business, so you must be indeed busy, and I thank you for taking your time to help in this matter. WOW! The Oral-B handle arrived this morning, and is charging-up even as I write!! Thanks for the great service!!!
Thanks for all your help on this matter.
Hi Dick, I just placed my order for the remote display through your website. Thanks again for your help. This kind of personal interaction is not common nowadays and I really appreciate it. Best regards,
Thanks so much for your informative and friendly response! I'll go back to your website and order the new handle you recommended.
Wonderful! Looking forward to being your repeat customer Dick- I just answered my own questions by looking on your web site- go ahead and substitute that one- it looks like it will work just fine-- thanks-- I've saved this email because I wanted to write back and say how impressed I am with you and your service! You responded promptly to my questions with good and complete information, and you got my order to me in almost unbelievable time...with a credit back for shipping! Wow! I wish you would carry everything I need in life so I could just do business with you!
Thank you- I received my toothbrush on Saturday- thanks for being so prompt Hi Dick, Received the shipment on Saturday noon. It was very quick coast to coast. I charged the power handle and it works great. The protective plastic took my worry out of damaging the foil.
Again, thanks for you help.
Thank you so much!!!! How come I couldn't fine those???!
thanks. I appreciate the help with this. very nice to work with you.
Thanks for the efficient service! Be well! Be at peace!
Thanks for the kind reply. The order is ok as is.
This is great news!! Thank You so much for looking at it. I cannot make it up today but will try to be up early tomorrow morning to pick it up. Thank You!
Thanks, I just ordered the PG370 Set. Looking forward to receiving it.
Hi Dick.
Great news! Thanks for the update and the very rapid service!
Thanks for your prompt response, items ordered and one thing off my to do list!! kind regards,
Dick - Thanks for clarifying. I will be traveling in the US only for the foreseeable future so I do NOT need the adapter.
Great service!!! I'm glad I discovered you. Thanks.
Hello Dick: Just wanted you to know that I received the product in today's mail. Thank you for your responsiveness and I thank you for your assistance.
My goodness that was faster than I expected. Will be on the lookout for delivery. Thank you so much.
Thanks for the refund. I really appreciate it!
Dick and Vi, Thank you so much! When I need anything else, I will return to you
Hello again Dick, The part fits perfectly. We thank you for the super service and the old price. It's good to know that there are people who care about good customer service.
Dick, thanks so much for your advice.
Thanks for having the Oral-B Euro Plug Mini Multi Voltage Charger for sale
Thank you again for your wonderful service. I appreciate it very much. Cheers,
Hi Dick, I just went to pick the package. The station is now working perfectly. Thanks for your great service and the excellent packing.
Received item..........thanks for the prompt service. Thank you very much.
Many thanks for your email. I have already sent an enquiry to Essentials but they never replied. My problem is that I bought one from ebay & when I connected it here our voltage is 240. So I blew the lot.
There are a lot of people bidding on ebay for used Braun chargers at twice the price (and effort). There is a far better way. Thank you.
Just wanted to say thanks and tell you that I received my new Braun charger on Monday! and have been brushing happily for nearly a week now. With your personal touch it didn't surprise me at all when I saw that you are located in Hanover Pennsylvania. My wife is originally from York Pennsylvania. Again, thank you for your extraordinary service, very much appreciated.
I received the charger yesterday afternoon. It fixed the problem we were having. We can now use our toothbrush again! Thanks for the prompt shipping and service!
I wanted to call you and let you know you were correct in your directions to me about the cleaning cycle. I find that if I don't clean the shaver for 2 days when I put it in the base unit, the NORMAL light comes on! I guess
Just a quick note to thank you for the outstanding service. I could not believe it. I order the charger unit on Saturday and it arrives on Monday. That is service. Thanks so much. All the best.
I received the box today. Thanks for the great work. The shaver is better than when I first bought it! Thank you for your reply and for giving me the part number. I may yet be able to find the cutter head and all due to your information. Again, Sincere thanks.
Sorry for procrastinating. I did get the chocolate on
Thanks for the follow up....it arrived in good condition. Only problem is my wife likes the jellies more than the ones she gets in the stores (with sugar), so now she eats all my chocolate.
Thanks for giving me a break on the shipping. I really appreciate you getting in contact with me. Thanks,
Dick, thanks for the fast response. I placed an order for 2 towers this evening.
Dick and Vi:
Hi, I just wanted you to know how much I appreciated your excellent service!!! Have you on my favorites list and have told friends about you - you don't find service like you provide very often. Thanks again,
Hi,
I ordered Sat and received Monday morning! This is one of the best customer service experiences I've ever had if not the best....
I just wanted to let you know that I received my repaired Braun razor about a week ago, and it works GREAT!! that was one of the best $38 I ever spent. Happy Holidays,
The juleps arrived today and taste like I remember them so many years ago..Thank you so much.
Thanks. Debbi likes the candy. She wondered how I found you, and I just said I had found you by Googling asher sugar free. Of course, it is still evil stuff. Sugar free doesnt mean low calorie.
Hi Dick, Thanks for the quick response. The Oxyjet arrived this afternoon, and we are delighted. Thank you so much for the repair. When we return, I'll have to order some more Wilbur Buds! ... they are great! Thanks again,
Wow!! YOU GUYS ARE GOOD!!! I’ve been searching the Web for 5 or 6 hours and had not found this site yet (and I might never have found it !) Thanks very much for the info- and I hope your day goes as good as you’ve helped to make mine- thanks again! - Bill
Thanks! You guys are life-savers! :)
Hi Dick,
The chocolate arrived in good shape, so I guess priority mail is the right option for home delivery. Thanks for checking.
Thanks. You are amazing. The package came today.
thanks so much for being so prompt on things.
Hi Dick: I have been using the foil I bought from you for some time now and it is still the best razor I can find. If you happen to get a: foil, cutter, or used or new braun 383 please let me know. Thank you,
Many thanks for your quick reply, and your suggestions. I think it may be easiest for me to order the item from you for delivery to a friend in the US, who will then send it to us in Sweden (as you guessed, it is for a type 4729; the 5729 was a typo).
Hi Dick, My internet access has been down all day until now. I DID go to the post office to pick up the package (they didn't actually try to deliver it, which is probably a good thing). It arrived in PERFECT condition!
Thanks so much for your attention to detail and thanks also, for the cherry cordials. You are absolutely wonderful to do business with and I look forward to ordering again. Warm regards,
Thank you so much for the quick turnaround. Also for not taking advantage of shipping, like most places do. You have great timing
Thanks for the heads up on the refund. I will continue to order from you as i need things for my shaver. I wouldn't go anywhere else! Have a great one!
Thanks for the quick turnaround!
Thank you very much!
Received the package today, Thank You So Much !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Received , works great Thanks
Thank you for your prompt response. I just placed my order and also found a disc that I was missing
cancel my order, ill re order in the morning, thx for catching my mistake again, nite.
Thanks to all of you, Dick & Vi |
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Comments Received From Our Customers Unsolicited and Greatly Appreciated |
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Newcomer's 1055 Baltimore St. Hanover, York County, PA 17331 Phone: (717) 632-3172 Fax: (717) 632-3425 Email to: dicknvi@newcomerscns.com |
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We find these notes to be a great encouragement to us in our day to day struggle to remain in business during these times.
With all the competition from the big box giants and the money advertisers we can only compete with the return business from our satisfied customers and our new customers that want a personal touch added to friendly good service at fair prices.
Unlike many sites where the customer does not know who they are buying from or where, we have our names and address on every page on our site.
We feel each and every order is like a regular customer walking into our store and we strive to promptly give the best service possible.
God Bless You All. |